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Got questions about moving goods with BEWIS? Here are the answers our clients ask most — from pricing to delivery times.

BEWIS is a Kenya-based supply and logistics company headquartered in Thika, Kiambu County. We specialize in reliable, efficient cargo transport and offer seven core services: Logistics and Transport, Transport and Distribution, Goods Haulage, Scheduled Deliveries, Route Logistics, Fleet-Based Transport, and Business-to-Business Logistics. Our fleet uses Isuzu FRR lorries, and we serve businesses and communities across Kenya.

Yes. BEWIS General Suppliers Limited is fully registered and tax compliant in Kenya. We operate from our physical premises at Haile Selassie Road, Gathimaini – Bullys Section 2, Thika. All our drivers are certified, and our vehicles are rigorously maintained and compliant with Kenyan transport regulations.

BEWIS stands apart through our hyper-local expertise in Interior Kenya routes, a modern fleet of well-maintained Isuzu FRR lorries, real-time GPS tracking, tailored transport solutions, round-the-clock reliability, and a safety-first approach with certified drivers and rigorously maintained vehicles.

Yes. You can request the BEWIS company profile, brochures, certificates, and compliance documents through our Request Documents option on the Contact page, or email us directly at info@bewis.co.ke.

Transport refers to the physical movement of goods from one location to another. Logistics is the broader process that includes planning, coordinating, tracking, and managing that movement, including route optimization, scheduling, documentation, and delivery confirmation. BEWIS provides both: the physical trucks and the strategic planning behind every delivery.

Goods haulage is the transport of cargo, often bulk, heavy, or commercial, from one point to another. BEWIS provides secure goods haulage for a wide range of cargo types including agricultural produce, construction materials, retail goods, industrial equipment, and fragile items. Every consignment is handled with precision and delivered on schedule.

Yes. BEWIS offers scheduled delivery services for daily, weekly, monthly, or custom recurring schedules. This is ideal for businesses that need consistent, predictable transport without re-booking each time. You get a dedicated account manager and consistent pricing for recurring deliveries.

Absolutely. Our B2B logistics solutions are designed for manufacturers, distributors, retailers, and enterprises that need scalable, reliable transport. We integrate with your supply chain, offer dedicated account management, and provide custom pricing for contracted clients.

Yes. Our Route Logistics service uses deep knowledge of Interior Kenya routes combined with real-time monitoring to plan the fastest, safest, and most fuel-efficient paths for your cargo. We adjust routes in real time to avoid traffic, road closures, and delays.

Fleet-based transport means using a dedicated fleet of vehicles for consistent, reliable delivery. BEWIS maintains a modern fleet of Isuzu FRR lorries, each serviced regularly and inspected for safety. This ensures consistent service, backup vehicles when needed, and 24/7 breakdown support.

BEWIS provides nationwide coverage across Kenya. We regularly serve Thika, Nairobi, Kiambu, Nakuru, Eldoret, Mombasa, Nyeri, Meru, Machakos, Kisumu, and remote Interior Kenya areas. If you need delivery to a specific county, contact us and we will confirm coverage.

Thika to Nairobi is approximately 44 km and typically takes 1 to 2 hours by road, depending on traffic and time of day. For scheduled BEWIS deliveries, we plan around peak hours to ensure your cargo arrives on time.

Yes. BEWIS specializes in Interior Kenya routes. Our drivers are experienced with rural roads, and our route planning accounts for terrain, weather, and local conditions. We deliver to remote areas other logistics companies avoid.

BEWIS provides nationwide coverage. For specific routes or remote county deliveries, contact us at info@bewis.co.ke or call +254 714 980 587 to confirm availability and pricing for your exact destination.

BEWIS specializes in domestic transport across Kenya. For cross-border transport to Uganda, Tanzania, or other East African destinations, contact us directly to discuss your specific requirements.

The cost depends on distance, cargo type, weight, delivery timeline, and route. BEWIS offers competitive pricing with no hidden fees. For an accurate quote, share your cargo details (what, where, when) through our Contact page or WhatsApp us at +254 714 980 587. We respond with a quote within 24 hours.

Our pricing considers distance between pickup and delivery, cargo type, weight and volume, loading and unloading requirements, urgency and delivery schedule, and route complexity (interior Kenya routes versus highway). We provide transparent quotes with no surprise charges at delivery.

Minimum charges depend on the route and cargo size. Short-distance deliveries within Thika or nearby areas have smaller minimums, while long-haul routes are priced per trip. Contact us with your requirements for an exact minimum.

You can request a quote in three ways. First, submit the Callback Request form on our Contact page. Second, message us on WhatsApp at +254 714 980 587 with what, where, and when. Third, email details to info@bewis.co.ke. We respond with a quote within 24 hours.

Yes. BEWIS accepts multiple payment methods including M-Pesa, bank transfer, and cheque. Corporate clients can arrange invoicing terms. Details are provided with your quote.

For standard bookings, no deposit is required. Payment is settled on delivery unless otherwise agreed. For large, contracted, or recurring deliveries, a deposit or credit terms may apply. This is discussed during the quoting stage.

BEWIS transports a wide range of cargo including agricultural produce such as grains, flour and livestock feed, construction materials such as cement, steel and tiles, retail and FMCG goods, industrial equipment and machinery, fragile and high-value items, and general commercial goods. For hazardous materials or specialized cargo, contact us to confirm handling capability.

Yes. Our team is trained to handle fragile and high-value cargo with extra care. We use secure loading, protective wrapping, and dedicated handling procedures. Every consignment is treated with the professionalism it requires.

Safety is our first priority. We ensure cargo safety through certified and experienced drivers, well-maintained vehicles with regular inspections, secure loading and unloading procedures, real-time GPS tracking for the entire journey, route optimization for the safest paths, and rigorous adherence to Kenyan transport regulations.

BEWIS takes cargo safety seriously and operates with insurance coverage for transport services. For specific insurance details or to arrange additional cargo insurance, contact us at info@bewis.co.ke before booking.

Standard cargo insurance typically covers accidents and collisions during transport, fire and explosions, theft and hijacking, natural disasters such as floods and storms, damage during loading and unloading, and debris removal and salvage costs. Typically excluded are improper packaging, normal wear and tear, delays, and inherent product defects. Confirm the specific terms of your policy with us before shipping.

It depends on the agreement. BEWIS provides standard transport coverage as part of our service. If you require enhanced or all-risk cargo insurance for high-value goods, this can be arranged at an additional cost, payable by the client.

If damage occurs, notify BEWIS immediately via phone or email. We document the incident, file the claim with our insurance partner, and walk you through the process. Photos and delivery records help expedite claims. Our goal is to resolve every issue quickly and fairly.

Booking is simple. First, share your cargo details (what, where, when). Second, receive a quote within 24 hours. Third, confirm the booking. Fourth, we schedule pickup and delivery. Fifth, track progress via WhatsApp or email updates. Contact us via WhatsApp at +254 714 980 587, email at info@bewis.co.ke, or through our Contact page.

Same-day bookings are possible depending on fleet availability. For urgent deliveries, WhatsApp or call us directly at +254 714 980 587. We often accommodate same-day requests.

Yes. BEWIS uses GPS-monitored journeys for all deliveries. You receive real-time updates on cargo location and delivery status, giving you complete peace of mind throughout transit.

BEWIS operates round-the-clock, seven days a week. Weekend and holiday deliveries can be arranged at the time of booking. Contact us for specific scheduling.

For most domestic deliveries, minimal documentation is required. Typically just cargo details and delivery address. For commercial, high-value, or regulated goods, additional documentation such as invoices, permits, or customs papers may be required. We advise at booking time.

Yes. BEWIS provides proof of delivery including signed delivery notes, timestamped confirmations, and photographic evidence where required. This documentation supports invoicing, compliance, and insurance claims.

Look for these signals: registration and licensing (verify the company is legally registered), insurance coverage (confirm cargo protection), fleet condition (well-maintained vehicles indicate reliability), route expertise (knowledge of your delivery areas), customer reviews (real feedback from past clients), transparent pricing (no hidden fees), and responsive communication with real-time tracking. BEWIS meets all these criteria. Request our documents to verify.

For B2B transport, prioritize scalable fleet capacity, dedicated account management, integration with your supply chain, contract pricing and terms, proof of delivery and reporting, insurance and compliance documentation, and regional coverage across Kenya. BEWIS delivers all of these for corporate and enterprise clients.

Check the business registration number with the Business Registration Service (BRS). Confirm the KRA PIN for tax compliance. Verify the physical address by visiting or checking on Google Maps. Ask for an insurance certificate to confirm cargo coverage. Request client references. Search for reviews on Google and social media. BEWIS provides all verification documents upon request.

BEWIS offers what large logistics companies often cannot: personalized service with direct access to management, flexible pricing without rigid corporate minimums, local expertise with real knowledge of Interior Kenya, faster quotes with responses within 24 hours, no bureaucracy for quick decisions and bookings, and dedicated attention because your cargo matters to us. We combine the professionalism of a large firm with the agility of a local partner.

Reach BEWIS through any of these channels. WhatsApp at +254 714 980 587. Phone at +254 714 980 587 or +254 710 969 676. Email at info@bewis.co.ke or bewis2018@gmail.com. Website at www.bewis.co.ke. Physical office at Haile Selassie Rd, Thika, Gathimaini, Bullys Section 2.

WhatsApp is the fastest channel. Message us at +254 714 980 587 with your cargo details (what, where, when) and we typically respond within minutes during business hours. For urgent requests, call directly.

BEWIS operates from Haile Selassie Road, Thika, Building Gathimaini – Bullys Section 2, Kiambu County, Kenya. P.O. Box 6497 – 01000 Thika. We serve all of Kenya from this central location on the Thika Superhighway corridor.

Yes. BEWIS serves clients across Kenya, from Nairobi and Mombasa to Interior Kenya towns like Nyeri, Meru, Nakuru, and Eldoret. Our central Thika location lets us reach most major Kenyan towns quickly.

BEWIS operates round-the-clock for transport and logistics services. Office hours are standard weekday business hours, but deliveries, quotes, and urgent requests are handled 24/7. WhatsApp and phone support remain active at all times.

For standard bookings, we typically begin within 24 to 48 hours of confirmation. For urgent requests, same-day or next-day dispatch is often possible depending on fleet availability. Contact us immediately for time-critical jobs.

Yes. Urgent requests receive priority. WhatsApp us at +254 714 980 587 with your cargo details and we typically respond within minutes during business hours. Same-day quotes and same-day dispatch are often possible for time-critical deliveries across Kenya.